The Top Six Things to Consider When Hiring a Mover


Moving can be exciting, with the promise of a new home (or even a new home town!) It can also be exhausting, overwhelming, and incredibly stressful. Much like planning a wedding, you can plot out as many details as you want, but in the end, part of the success of it depends on the other people you entrust to bring it all together. And while there will always be factors outside of anyone’s control (like the weather!) your moving day can either be smooth sailing or a downright disaster. Here are the Top 6 Things to Consider to ensure that your day is more of the former than the latter!

  1. Does the company have experience?

This seems like a pretty simple question, but it’s worth asking. How many years have they been in business? Just because the company has a website and a truck with a logo on it doesn’t mean they’ve been around long enough to know which end is up. When you’re entrusting your precious possessions to people you don’t know, experience matters.

  1. Do they have a good reputation and online reviews?

In this day and age, it only makes sense to check out a vendor before you hire them. Of course, no one can hit a homerun every time they perform a service. There will always be some negative reviews, either from truly dissatisfied customers or folks who just love to complain. But a solid company should have more positive than negative reviews, and you should take the time to assess them.

  1. Is the company licensed and properly insured?

Moving days can be “anything can happen days.” It’s incredibly important to know that the company you contract is covered if something happens to your possessions, your new home, your old home, or one of the movers during the course of the day.

  1. Does the company provide a written estimate?

You need to be sure that you’re comparing apples to apples when you’re comparing mover’s rates. If a company only provides you with a verbal (or online) estimate and it seems too good to be true, beware. It probably is. There can often be hidden costs or surprises that get added onto your bill at the end.

  1. Does the company respond quickly?

If you request an estimate online or on the phone, and that company doesn’t respond within 24 hours, you should look elsewhere. If they don’t respond to you when you’re looking to give them money, how can you expect them to respond after they’ve taken it?

  1. Do you feel confident they will handle your belongings with respect and care? 

Are the people you talk to empathetic, patient and kind? If not, run the other way. If the schedulers and estimators aren’t nice people, that’s an indication that your movers won’t be either. You need to have people you feel you can trust to move your precious belongings from Point A to Point B. Plus, having some really nice guys with smiling faces and a great attitude can go a long way towards making your moving day less of a chore.

There are plenty of moving companies in Indianapolis to choose from. Jay’s Moving Company is a Hoosier-owned company that’s been proudly serving Indiana since 1951. For more information about our services and get a free quote, click here.